eBook FAQ

WJK Press eBooks can be purchased from our website for your eReader, smartphone or tablet. The eBooks we sell use the EPUB file format - please read these FAQs before purchase to check your device is compatible.

How to download eBooks to your computer 

1. Before downloading your first eBook you will need to download Adobe Digital Editions and set up a free Adobe ID. Authorising your computer with an Adobe ID is important as it will allow you to transfer eBooks between computers and eReaders.

2. After purchasing an eBook from our website your download link will be shown on the checkout receipt page (the link will also be sent to you in an email). Click on this to download the eBook file.

3. Choose to open the file with 'Adobe Digital Editions' (or choose 'eBook Library' if you have a Sony Reader).

4. Adobe Digital Editions will load the license file, download the eBook and add it to your library.

5. You can then transfer the eBook to your eReader, smartphone or tablet. How to transfer an ebook to your eReader

How to download eBooks straight to your tablet or smartphone 

1. Download an app which will allow you to read EPUB format eBooks. We recommend the free Bluefire Reader. (Note: the Kindle and iBooks apps are not compatible with EPUB files.)

2. Authorise the app with your Adobe ID. (You can create a new Adobe ID at www.adobe.com.)

3. After purchasing an eBook from our website your download link will be shown on the checkout receipt page (the link will also be sent to you in an email). Download this file to your phone/tablet - you should see the option to open the file in Bluefire Reader (or alternative eReader app).

4. Bluefire Reader will load the license file, download the eBook and add it to your library.

Why do I need Adobe Digital Editions?

Adobe Digital Editions is a piece of software which will manage your digital library of eBooks on a computer. You can download Adobe Digital Editions for free here.

If you want to transfer eBooks between different computers and devices it is important to authorise each one with the same Adobe ID. Click on 'help' in Adobe Digital Editions to set up an ID and authorise your computer.

Note: You do not need to install Adobe Digital Editions if you have a Sony Reader, as the Sony Library software which came with your device will manage your eBooks.

Can I read these eBooks on Amazon Kindle?

No. All the eBooks available on our website are in the EPUB file format which is not compatible with the Kindle.

EPUB files are compatible with a range of eReaders including Kobo, Nook and Sony devices. See a list of all compatible apps and eReaders.

To purchase WJK books for Kindle visit the Amazon website.

Can I read these eBooks on a smartphone or tablet?

Yes - to read eBooks on your iPhone, iPad or Android device you will need to download a free third party app which is compatible with EPUB files. We recommend the free Bluefire app. You can download this from either the App Store or Google Play.

Bluefire Reader User Guide

What is Digital Rights Management?

All the eBooks on our website are EPUB files secured with DRM (Digital Rights Management). DRM is used to limit the ability to copy eBooks and ties your purchased eBooks to the Adobe ID you are using on the computer you download to.

How many different devices can I download my eBook to?

Once you have downloaded your eBook to Adobe Digital Editions you can then transfer it to any of the devices authorised with the same Adobe ID. You can associate up to six different computers or devices with your ID.

How do I find my eBook download link?

We will send an eBook download link to your email address once your order has been placed. Download links are also saved in your website account. Login to the website with your email address and password and go to 'My account' at the top right of the screen.

Please note: download links can only used by one user, for a maximum of four times.

If you receive an error message instead of a download link please contact eleanor@hymnsam.co.uk. 

Can I get a refund for an eBook?

No - we cannot exchange or refund eBooks bought from our website. Please contact eleanor@hymnsam.co.uk if you have any problems downloading your eBooks.

Note: Unlike print books eBooks are subject to VAT. The prices on our website include VAT.